How to Move Mailtraq

Moving

How to Move Mailtraq to a new Server

When moving Mailtraq it is important that the new installation and the old installation are both using the same build of Mailtraq and are working under the same Database format.

What Database are you currently using? Click here to find out.

1. Go to  https://my.mailtraq.com and download a copy of the latest release version from your account. This uses the same procedure as obtaining an Upgrade
2. Install this on the new machine using the original Installation Id.
3. During the new install process you will be asked which database to use.
   The default is AFX - see step 6 below.
4. Do the minimum to complete the installation wizard.
5. Shut Mailtraq down.
6. On the old machine - make sure you have upgraded to the same version and Database format and then shut Mailtraq down.
7. Take a copy of the Mailtraq Database folder.
   The default location is 'C:\Program Files\Mailtraq\Database'
8. Substitute this Database folder from the old machine for the same folder on the new machine.
9. Start Mailtraq on the new machine.
10. You should archive the original 'safety' Database backup for the time being.

Now would be a good time to review your Backup policy

How to Move Mailtraq's Database to a new Drive

It is recommended that Mailtraq's Database should be left in the default location, however if you need to move the Database to a new drive then this is the recommended procedure.

Before you start, make sure you have a copy of the Mailtraq Setup program for the build of Mailtraq you are currently using. If you have 'updated' your Mailtraq since installation using the Update versions, you can get the Setup version for 'New Installations' from your account at https://my.mailtraq.com

1. Shut Mailtraq down
2. Take a copy of the Mailtraq Database folder.
   The default location is 'C:\Program Files\Mailtraq\Database'
   Place this copy in the new location
3. Rename the original Database folder to 'Databaseold'. This folder may be deleted after the move is complete: meanwhile it serves as a 'safety backup' in case you make an error.
4. Uninstall Mailtraq from the machine using the Windows Control Panel, Add & Remove Programs.
5. Run your Mailtraq Setup program: select the custom option to change location of the program.
6. After the program installs - Mailtraq will ask you if you wish to create a new Database or browse to an existing Database.  Use the browse option to the file \database\configuration\system and complete the installation wizard.
7. Mailtraq will restart using the Database in the new location. No reconfiguration is necessary.
8. You may archive or discard the 'safety' Databaseold backup.

Now would be a good time to review your Backup policy

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Configuration Tip

Consider your 'Temp' files

Mailtraq places its 'Temp' files in the temporary directory associated with the user account under which it is running. If you run Mailtraq as a user, it will be the user's temporary directory (%USERPROFILE%\Local Settings\Temp) and if is running as a service it will probably be %WINDIR%\temp. Mailtraq normally runs as a service under the System-user.

You can change these locations in Windows.

Bring up Explorer, right-click on "My Computer", and select properties.
Go to "Advanced", then "Environment Variables".
This opens the dialog-box you need to make the changes in.

You may wish to change both User and System locations.