Features > Webmail > User Help: Standard View > Coping with 'spam' Coping with 'spam'
If the system Administrator has enabled the Anti-spam system, at the bottom of each page you will find buttons that allow you to train Mailtraq. The Bayesian Anti-spam system will also report back to you if you need to do more training.
Read more about using webmail to train the anti-spam system here.
It is simply a matter of selecting emails (with the check-box for each message) and marking them either as 'spam' or 'not spam'.
The system needs to know the type of message you consider normal - 'non-spam' as well as 'spam'.
Mailtraq will tell you if it needs more training - as shown in the example above. Thereafter it is only necessary to correct any mistakes. Spam is normally directed into the 'Deleted items' or 'Junk' folders, and it is prudent to check there from time to time to make sure no messages have incorrectly been marked as spam. The system Administrator has a number of whitelisting options if you find them necessary.
If you mistakenly mark a message spam when it is not - or vice versa - you can use the Unlearn button to correct your error.
If you have several messages that need marking as 'spam' it is most efficient to select them all at once.
Administrators have the option of having system wide anti-spam or allowing Users to configure their own anti-spam.
It is most common to use system wide settings as then all Users benefit from the knowledge of spam that is built up within the anti-spam system.
It the system has been enabled on a mailbox basis, and the Administrator has enabled the anti-spam option in Webmail Admin settings, then the User can configure their own anti-spam settings in webmail from:
Options | Anti-spam
Read more about how the Mailtraq bayesian anti-spam system works here. | 
