Mailtraq email server - How to Upgrade

What Version of Mailtraq am I using? Find out here

How to upgrade a current version of Mailtraq
(and how to upgrade Mailtraq 2.7 - 2.10 to Mailtraq 2.12)

Overview:
You can find out what has been introduced since your build of Mailtraq here
Mailtraq comes with 12 months Upgrade Protection, and you need to have current upgrade protection to obtain an upgrade.
You can get the upgrade either from the 'Update' option on the 'Latest Releases' page, or:
use the 'Upgrade Existing Installation' option on the downloads page at your account at https://my.mailtraq.com

How to Upgrade your Mailtraq to a more recent version

A.) Get the new version

1.) Access your account at https://my.mailtraq.com

a. Follow the link in the Invoice you received when purchasing Mailtraq, or:

b. You may log into your account with the email address you registered with originally, and your password.

If you created a personal password for your account you should use that
or you may use the Installation Id of one of your Mailtraq purchases.

2.) Locate your Installation in the account 'Home' page

and click the blue underlined text to open the next window.

3.) At the next screen, click the [Download Mailtraq] button.
If you have multiple Mailtraq installations check that you are working with the correct Installation Id.

4.) The 'Available Downloads' screen will open.

Locate the box titled 'Available Downloads', and from the right-column select the Upgrade Existing Installation option you desire. Click the blue underlined text to download, and at the Windows prompt that follows, confirm the 'Save' to download the file to your Mailtraq machine.

Note: Unless otherwise advised by Mailtraq Support we recommend using Release versions in Production environments. Pre-release versions are normally stable, but have not necessarily been fully tested. Please contact Support if you would like to use a pre-release version to access new features, and we will be happy to make a recommendation.

B.) Install the new version

Shutdown Mailtraq
Take a 'safety' backup of the Mailtraq Database folder.
The default location is 'C:\Program Files\Mailtraq\Database'
Run the download
Restart Mailtraq if it does not restart automatically.
You may archive or discard the 'safety' Database backup.

Tip: Now would be a good time to review your Backup policy

How to upgrade from a previous release of Mailtraq 2

Mailtraq 2.7 introduced a new Database structure for Mailtraq Professional.

Please read about upgrading from Mailtraq 2.n to 2.7 and above here.

How to Upgrade a Trial Version to access pre-release features
Also how to access non-standard trial licenses

When you download a trial from the website (Try Mailtraq now) you get the latest Release version of Mailtraq, but it is not personalized to you. When you look at the Installation Id you will see that it is 0000-0000-0000-0000

To get access to Pre-release versions of Mailtraq you need to create an account here: https://my.mailtraq.com

From your account there you will be able to use the [Purchase or Try] button in the left menu, select the version and size of Mailtraq you wish to try (the standard download is Mailtraq Professional 50-users) and check the 30-day trial box at the bottom of the page.

After you have confirmed your actions and returned to your 'Installations' page, you will have access to all the builds available from the [Download Mailtraq] button - as described above.

You will be able to download the latest pre-release version and install it as described at the head of this page. You will also be provided with an Installation Id that you can use to update your current trial as explained here: www.mailtraq.com/about